A Head of Esteem
Opportunity Knocks? “I see this as an opportunity,” he said. “This is not a problem but a challenge,” she declared. Pretty typical observations people make when telling me how they…
You have a story to tell …….
At the weekend I was listening to a podcast of Sandy Toksvig as the Castaway on Desert Island Discs. She claimed never to be bored and to be able to…
“Most people don’t listen with the intent to understand they listen with the intent to reply” Stephen R Covey
“I hear what you say!” Hearing is a physiological or sensory activity where our auditory connections transmit information to the brain. Listening is something entirely different… Listening = interpreting and…